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Delivery and Returns

UK Delivery (5 - 10 working days)

We ship all our orders using Royal Mail Second Class. 

We aim to pack and dispatch all orders as quickly as possible but we cannot be held responsible for extenuating circumstances that may cause a longer than advertised delivery time.

 

Please contact us directly before your purchase if you need an
order by a specific time. 

Thank you!
 

Currently we are unable to ship outside of the UK.

Cancelling / Amending an Order

We may be able to amend contact details, delivery address or cancel items from an order if it has not yet been dispatched.

Please contact fuelledbyjoy@gmail.com as soon as possible after placing your order and we will do our best to help. Please quote your order number and name. 

Faulty / Damaged Items

If your item arrives faulty or damaged, please get in touch for a replacement or a refund. 

Contact fuelledbyjoy@gmail.com within 14 days of your purchase, quoting your order number and name and a photograph of the issue, if possible.

Unwanted Items​

We are currently unable to accept returns on
unwanted purchases.

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